Operations are the people who keep everything running smoothly. IT GOAT ensures that the products get delivered on time.
Average Response Time on in bound support calls:
94 seconds
Customer Feed back on IT GOAT Support:
96.5% CSAT Score
Average time to on board a customer for IT Services:
13 Business Days
Work with certified technical professionals to resolve your issues faster. When you call in for support, all your calls are answered by Tier 2 technical support team.
Our clients on average consolidate 6 service provider relationships in to one. One relationship to manage moving forward for you.
- End Point Security
- SPAM Filter
- Email Security
- Network Mgmt.
- Server Mgmt.
- Help Desk
- Microsoft Azure
- AWS
- Disaster Recover
- Call Center
- Soft Phones
- UCaaS
- Server Refreshes
- Network Refreshes
- Data Migrations
- Hardware Ordering
- Software Licensing
- Inventory Mgmt.
Provide your team with ultimate speed and connectivity with IT GOAT’s Network Management Services. Your business will have 24/7/365 alert and monitoring with a 15 minute alert response to any failures or outages at all time.
Your business runs on IT and can never go down, our team of manages your cloud or on-premise infrastructure day and night for optimal performance.
