Austin IT Services - IT GOAT
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Top Ranked IT Managed Service Provider in Austin

Reach out today to see what makes IT GOAT a preferred IT Managed Service Provider and IT Support for businesses.

Optimize your IT Spend

Reallocate funds from the costs of doing business category, to the business growth department.

Local, fast implementation

As a local IT service provider, we offer better communication and collaboration with our clients. Our team can easily visit clients on-site, provide face-to-face communication, and develop a deeper understanding of their specific needs.

Save Time on IT

IT GOAT removes technology management from your day to day so you can get back to doing what you were meant to do.

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High-Quality IT Outsourcing Services

Welcome to IT GOAT, your trusted managed IT service provider. We’re based in Austin, TX, we serve businesses nationwide, including the surround areas of the Greater Austin Metropolitan Area.  

  • Save Time: Average Response Time on in Bound Support Calls: 94 Seconds
  • IT GOAT Experience: 96.5% CSAT Score
  • Faster Deployment: Average onboard time for IT Services: 13 Business Days
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Better automation

At IT GOAT, we take a proactive approach to IT services, constantly monitoring and optimizing our clients' IT systems to prevent issues before they arise.

Receive 24/7 customer support

IT GOAT offers 24/7 support to ensure that our clients' IT needs are always met, no matter when they arise. Our team is available around the clock to provide support and resolve issues as quickly as possible.

Personalized Service

By tailoring our services to meet the specific needs of each client, we can deliver more effective and efficient IT solutions.

Comparing What Matters

Choosing the right MSP is crucial for the success of your business. IT GOAT and Electric AI are two well-known MSPs that offer managed IT services to their clients. However, what makes IT GOAT a step above the competition is our wide range of offered services. At IT GOAT, we ensure we are providing top quality support to our clients as everything we do is done in-house.

We specialize in a variety of IT managed services, including AWS managed services and managed cyber security services. When you outsource IT services to IT GOAT, you free up your internal resources to focus on what truly matters – growing your business.

In addition to managed IT services, IT GOAT offers hardware and software sales, application development, cloud services, network security, data backup and recovery, IT consulting, VoIP services, cybersecurity services, disaster recovery, email hosting, and help desk support. IT GOAT provides a one-stop-shop for all of your IT needs. Our experienced team of professionals is skilled in a variety of areas, allowing us to provide expert advice and support to our clients.

Service OfferingsIT GOATElectric AI
Managed IT Services
Network Management
Phone Services
Email Services
Backup for Migrations
Customized Portals
Touchless Employee Onboarding
Managed Cloud
Security Operations Center
Broadband Internet Access
Disaster Recovery
Network Operations Center
Virtual Chief Information Officer

Trusted Provider

IT GOAT Advantage

Our clients on average consolidate 6 service provider relationships into one. One relationship to manage moving forward for you.

Cyber Security

- End Point Security
- SPAM Filter
- Email Security

Management

- Network Mgmt.
- Server Mgmt.
- Help Desk

Cloud Services

- Microsoft Azure
- AWS
- Disaster Recover

Telecom

- Call Center
- Soft Phones
- UCaaS

Project Services

- Server Refreshes
- Network Refreshes
- Data Migrations

Procurement

- Hardware Ordering
- Software Licensing
- Inventory Mgmt.

Phone

Ready to talk? Call our support line for real-time support with our services team.

Chat

Have a question but can't pick up the phone? Use our Chat agent to open a dialogue with our Service Desk.

Email

Ready to hand off the issue to IT? Forward the emails with the issues to IT GOAT so our service desk team can resolve those issues for you.

Portal

Open, manage, and close your tickets within your client portal. Ask us about our Microsoft Teams integration for seamless support.

The numbers you need to Know

Ransomware Breaches
0
Customer Satisfaction
49 %
Increase in Employee Productivity
0 %
Average Savings Moving to IT GOAT
0 %

IT GOAT

Self-Service Tools
89%
Reports and Dashboards
93%
Employee Management Tools
91%

Electric AI

Self-Service Tools
83%
Reports and Dashboards
84%
Employee Management Tools
81%

your security tools and technologies

IT GOAT simplifies cybersecurity by integrating over 750+ enterprise apps to make sure your business runs smoothly.

Why Choose A Local MSP?

By choosing IT GOAT, an Austin-based IT outsourcing company, you benefit from the same high-quality, responsive services but at significantly reduced prices. Many Austin businesses are already saving substantially by switching to our managed service provider model.

Ready to cut down on your IT costs without compromising on service quality? Reach out to us at IT GOAT, and discover why we’re the preferred IT managed service provider for businesses across the metroplex.

  • Protect your business with 24/7 strategic monitoring & incident response
  • Simplify your sophisticated security
  • Enjoy a transparent, centralized & technology agnostic platform

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The Right Team For You

IT GOAT serves a wide variety of businesses, handling all the responsibilities of an enterprise-level IT department. From routine system maintenance to 24/7 disaster recovery, IT GOAT has the experience and resources to protect your business and help it thrive.

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Healthcare

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Healthcare

To be the best, you have to out work the rest. IT GOAT helps you keep your employees more productive with tools and services to handle all demands.
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Nonprofits

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Nonprofits

You have a tight budget to work with, IT GOAT has the solution for you. We have the resources you need for fractions of the cost of Full Time Employees (FTEs). Access our team of Certified Professionals 24/7.
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Solutions

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Services

Office Locations

About Us

info@itgoat.com

1 (833) 348 – 4628

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2024 Choosing an MSP: Crucial Factors to Consider

  • Top questions to ask your MSP.