At IT GOAT, we provide Managed IT Services designed to meet the unique needs of Austin businesses. Whether you’re a small business or a large enterprise, we offer scalable, secure, and cost-effective IT solutions that allow you to focus on what matters most—growing your business.
Our local experts deliver proactive support, robust cybersecurity, cloud solutions, and IT infrastructure optimization to ensure your business runs smoothly and securely.
Solving IT issues in real-time.
Your business will always communicate with live IT professionals, not automated chatbots.
At IT GOAT, exceptional service is our standard. With an average wait time of just 80 seconds, a 96.5%+ customer satisfaction rate, and an average issue resolution time of 6 minutes, we deliver fast, reliable IT support that keeps your business running without interruptions. Our dedication to your success ensures you receive top-tier service every time.
Our help desk providers are committed to delivering exceptional service, ensuring that your employees receive the technical support they need to stay productive and secure.
We understand that downtime costs businesses valuable time and money. That’s why we maintain an average response time of 20 seconds.
Each help desk technician on our team is equipped with multiple industry certifications across cybersecurity, cloud management, and networking.
Over 2,500 support tickets every month, ensuring fast and reliable responses to all IT challenges.
For over two decades, businesses have trusted us to deliver seamless, reliable cybersecurity solutions. Our experience enables us not only to resolve today’s cyber threats but to anticipate future vulnerabilities, ensuring your business stays one step ahead of attackers.
IT GOAT understands the unique needs of Austin-based businesses. Our managed IT services are designed to keep your operations running efficiently, without the typical disruptions caused by IT challenges. By focusing on your business needs, we help Austin companies of all sizes optimize their technology and drive success.
Choose IT GOAT as your managed services provider in Austin and experience the benefits of reliable, expert-driven IT support.
Working with a local service provider like IT GOAT ensures your managed IT services are tailored to the specific needs of Austin’s business landscape. Our Austin-based team is always available, providing personalized solutions designed to help your business succeed.
Why choose IT GOAT in Austin?
Recognized for excellence with numerous industry awards, reflecting our commitment to delivering top-tier IT solutions. Our accolades showcase our dedication to innovation, quality service, and client satisfaction.
We believe in transparency. With IT GOAT, you’ll never encounter surprise charges or hidden fees. Our pricing model is straightforward, providing you with clear information on the services you receive and the costs associated with them.
Our transparent pricing includes:
Trust IT GOAT for managed IT services that are clear, predictable, and fair.
Protect your business from unauthorized access with real-time monitoring and advanced firewall configurations.
Prevent security breaches before they impact your business with 24/7 surveillance and intrusion detection systems.
In the event of a failure or security breach, restore your network and systems with minimal downtime.
From disaster recovery planning to cloud solutions like Microsoft Azure and Office 365, we offer tailor-made strategies to fit your enterprise.
Maximize the performance of your IT infrastructure with continuous monitoring, routine maintenance, and system optimizations. Our Austin network specialists keep your systems running efficiently to support business growth.
Optimize your business operations with seamless cloud migration and management services. Our Austin cloud experts help you leverage the flexibility and scalability of the cloud to enhance your IT infrastructure.
Protect your business from evolving cyber threats with comprehensive cybersecurity solutions. We offer real-time threat detection, firewalls, and data encryption tailored to the unique needs of Austin-based companies.
Ensure your business remains compliant with industry regulations like HIPAA, PCI-DSS, and GDPR. Our managed IT services include detailed audits and security enhancements to help you meet legal and industry standards.
Receive round-the-clock technical support from our local Austin team. From troubleshooting to network issues, our responsive helpdesk ensures that your IT concerns are addressed immediately.
Stay ahead of potential issues with proactive monitoring and management of your IT infrastructure. Our Austin-based team ensures minimal downtime and swift issue resolution, keeping your business running smoothly.
Our IT support services are fully USA-based, ensuring high-quality, reliable assistance without outsourcing.Â
We work with you to create a customized plan that fits your business’s specific needs, size, and budget, ensuring that you get exactly what you need without any unnecessary extras.
IT GOAT provides comprehensive IT services across the country, ensuring that no matter where your operations are located, you receive consistent, high-quality support.
We understand what it takes to start and run a business. IT GOAT was founded to pioneer IT support, and we will always keep our clients as our top priority.
Whether you need fully managed IT services or co-managed support to assist your internal IT team, IT GOAT provides flexible solutions tailored to your needs. We offer both options, ensuring that you get the level of support that’s right for your Austin business
Partnering with a Managed Services Provider (MSP) like IT GOAT ensures your Austin business’s IT infrastructure is secure, efficient, and scalable. Our proactive approach addresses network issues before they impact your operations, providing continuous monitoring, maintenance, and support.
Key benefits include:
IT GOAT’s proactive IT management keeps your systems healthy by identifying and resolving issues before they affect your operations. This approach helps you avoid costly downtime and ensures that your technology infrastructure remains secure and reliable.
Our proactive services include:
Stay ahead of IT challenges with IT GOAT’s proactive approach.
Every business in Austin is unique, and so are its IT requirements. IT GOAT creates custom IT roadmaps to align with your specific goals, technology gaps, and future growth plans. Whether you need enhanced security, cloud solutions, or system upgrades, we deliver a strategy built just for you.
Our customized IT solutions provide:
Let IT GOAT build an IT strategy tailored to your business’s future.
IT GOAT manages your entire IT ecosystem under one roof, reducing security risks and eliminating redundancies. By consolidating your IT needs with one provider, we ensure a seamless, secure, and unified approach to your technology infrastructure.
Our unified IT management includes:
Minimize risk and simplify your IT management with IT GOAT.
Managing the technology needs for onboarding and offboarding employees can be time-consuming and complex. IT GOAT provides seamless onboarding and offboarding solutions to ensure your team members have the right tools from day one and that sensitive data is properly secured when they leave.
Stay Compliant and Avoid Legal Penalties
Industry regulations are constantly evolving, and keeping up can be a challenge. As your MSP, IT GOAT ensures that your business meets all compliance standards, including HIPAA, PCI-DSS, and GDPR.
Protect Your Business from Cyber Threats
Cybersecurity is one of the top concerns for businesses today. At IT GOAT, our Managed Services include advanced security measures to safeguard your data and networks from evolving cyber threats.
At IT GOAT, we pride ourselves on offering top-tier IT support from a team of experts based entirely in the USA. Our certified professionals have the experience and skills to manage your most complex IT challenges, ensuring your business always receives the highest level of service.
Our commitment to excellence includes:
IT GOAT simplifies cybersecurity by integrating over 750+ enterprise apps to make sure your business runs smoothly.
When IT issues strike, every minute counts. IT GOAT is committed to providing fast resolution times to ensure your business stays operational without delays. Our proactive approach ensures that technical problems are addressed quickly, reducing downtime and maximizing productivity.