What is Manufacturing IT: How IT Powers Industry 4.0
July 2, 2025
Like many mid-sized manufacturing companies, this Texas firm was grappling with increasingly complex IT demands—from securing network access and managing servers to onboarding new employees efficiently.
“We needed a partner who could handle IT onboarding, procurement, and security so our team could focus on operations.”
Without dedicated in-house IT, even routine issues were slowing productivity and adding risk. That’s when they brought in IT GOAT.
Manufacturers face increasing IT complexities, with only 45% currently utilizing managed services, leaving a significant gap in operational efficiency and digital transformation readiness.
Client: Texco Resin Distribution
Industry: Manufacturing
Location: Texas, United States
Engagement Type: Managed IT Services
Timeline: Jan 2019 – Ongoing
Budget: $10,000 – $49,999
The decision to work with IT GOAT came through a trusted referral—and the results spoke for themselves right away.
“They’re knowledgeable and quick to help us with everything,” shared Dianne Weissert, co-owner of the company.
Their responsiveness, professionalism, and ability to solve issues quickly made them an ideal fit for a fast-paced manufacturing environment.
The global IT outsourcing market is projected to reach $519 billion in 2023, reflecting a 22% increase over 2019, indicating a growing trend among businesses to outsource IT functions for improved efficiency and cost savings.
The team provides complete, scalable support for the company’s IT infrastructure.
Their services include:
Employee onboarding and offboarding for smooth role transitions
Procurement and setup of both hardware and software
Remote and onsite IT support for end users
Network security management and user access controls
Server administration hosted in a secure data center
Firewall-as-a-Service (FWaaS) for perimeter defense
Network Switching-as-a-Service (NSWaaS) to support scalable operations
The engagement is structured to offload as much of the day-to-day tech burden as possible, while ensuring systems stay secure, connected, and compliant.
Managed IT services can help manufacturers ensure the security of their data and comply with industry regulations, such as HIPAA and GDPR, through regular security assessments and proactive threat detection.
Though the partnership is still active, the company has already experienced smoother workflows and stronger IT reliability.
“They’re quick to address all of our issues. Super helpful, professional, and friendly.”
IT GOAT’s role has not only improved operational stability but also allowed the company to grow confidently without worrying about IT gaps.
Speed: Issues are resolved quickly, minimizing downtime.
Support Quality: A consistent team of IT specialists delivers professional, friendly service.
Fit for Manufacturing: Their support model aligns with the pace and structure of a production-driven business.
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