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CertifyOS, a remote-first digital health startup, faced the high-stakes challenge of building a robust global IT and cybersecurity infrastructure from scratch—all while racing against the clock to achieve SOC 2 compliance.
“Our list of asks and the humanly impossible timeframes… were enough to drive anyone away. But IT GOAT stepped up to the plate.”
— Shannon Kern, Director of Quality & Compliance, CertifyOS
The company needed a fast, trusted partner to lead their tech operations—while delivering security and audit-readiness without slowing their rapid growth.
The cost and timeline for SOC 2 compliance can be substantial. EasyAudit.ai reports that SOC 2 Type 1 compliance typically costs between $10,000 and $25,000 and takes approximately 1.5 to 3.5 months, while SOC 2 Type 2 compliance can cost between $15,000 and $50,000+ and take 5.5 to 17.5 months, depending on various factors.
Client: CertifyOS
Industry: Healthcare
Location: Los Angeles, CA
Engagement Duration: Jan 2023 – Dec 2023
Key Services: Managed IT, Cybersecurity, Digital Asset Management
SOC 2 Reports: Type 1 achieved (Feb 2023); Type 2 in progress (expected Feb 2024)
CertifyOS found IT GOAT through an online search, attracted by high ratings and strong value for cost. What they got was a hands-on, high-velocity team that fully aligned with their startup’s urgency and standards.
“Ben, Michael, and the team have been incredible from the beginning. These folks are the real deal.”
Trust-based vendor relationships result in faster onboarding and higher satisfaction rates. Bain research indicates that such relationships can lead to 35% faster onboarding and 20% higher satisfaction rates, accelerating ROI on outsourced IT services.
In less than 12 months, IT GOAT built and deployed an enterprise-grade IT and security foundation across a fully remote, globally distributed workforce.
Here’s what the scope included:
IT Infrastructure Buildout
Remote hardware logistics (storage and shipping)
VPN configuration
Help desk support
Cybersecurity Services
Antivirus & malware protection
Endpoint Detection & Response (EDR)
Security Information & Event Management (SIEM)
Network Operations Center (NOC) & Security Operations Center (SOC)
Intrusion Detection & endpoint monitoring
Compliance & Reporting
Asset management dashboards
Audit preparation support (SOC 2 Type 1 and 2)
“There is no way CertifyOS would’ve received our SOC 2 Type 1 in five months without IT GOAT moving with velocity to meet our business needs.”
Achieving SOC 2 compliance is a significant milestone for startups handling sensitive data. According to Bright Defense, SOC 2 compliance helps startups mitigate legal risks and avoid costly fines, making it a critical step toward securing operations and building trust with stakeholders.
Beyond technical results, IT GOAT was lauded for their agile execution, speed, and communication:
“They deliver with speed and quality. I highly recommend them for all things IT and Security!”
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