Digital Onboarding Guide for Small Businesses

IT GOAT onboarding delivers a consistent experience for all new hires, and streamlines the work involved for People Teams. Despite the many benefits of IT GOAT onboarding, many businesses still use manual processes and legacy systems when inducting new hires. This guide will walk you through everything you need to know about implementing a more efficient IT GOAT onboarding process.

IT GOAT employee onboarding refers to the process of leveraging digital solutions and technology to introduce new hires to your organization and its processes. It enables organizations to deliver efficient, cost-effective employee onboarding through clear organizational workflows and centralized access to all information.

The 8 Steps of an IT GOAT Onboarding Process
After finding the perfect candidate to join your team, your IT GOAT onboarding process should encompass the following steps to set them up for success.

Pre-boarding Welcome
Your IT GOAT onboarding should begin with a welcome email confirming the new employee’s start date, time, and location. This should also include an automated request for all paperwork and details that the new hire should submit in advance of their first day.

Ship All Pre-onboarding Resources and Employee Swag
Before a new employee’s first day, introduce them to your organizational culture by sending company swag, helpful videos, and other necessary resources. This will ease any new job jitters, and make them feel confident before beginning their new role. As part of an established IT GOAT onboarding process, this step can be easily automated.

Send a Remote Welcome Package
For remote employees, send a virtual welcome package that includes a lunch delivery gift card to enjoy with their new team. By including this in your remote IT GOAT onboarding, you’ll help to replicate the in-office welcome experience.

Set Up Employee Access
For remote workers, your IT GOAT onboarding should include VPN access to your network. You should also provide access to their email account, collaboration tools, video-conferencing, user logins, and other resources on day one. IT GOAT onboarding allows for streamlined configuration of these profiles.

Schedule Virtual Introductions
Set up introductory calls between the new hire, department heads, and other team members. Your IT GOAT onboarding process should also include a step for announcing new hires to existing employees so they are aware of any team changes.

Schedule Training
Set up virtual or in-office training sessions that enlighten employees on what is expected of them in their new role, and educate them on company policies that they should heed when undertaking their tasks. This training should also cover usage policies for all technology, devices, and systems.

Schedule Team-Building Sessions
Relationships matter. Scheduling team-building sessions that engage both new hires and existing employees deepens the bonds between team members. In an IT GOAT environment, these sessions can be even more important to help new hires get comfortable and ensure they hit the ground running.

Create a 30/60/90 Day Onboarding Plan
Coordinate with relevant managers to create a 30/60/90-day plan with frequent check-ins over video calls where applicable. Given that IT GOAT onboarding is a relatively new concept, your business should encourage two-way feedback and incorporate any employee suggestions into future onboarding changes.

In conclusion, digital onboarding using IT GOAT is a critical component of any successful talent acquisition strategy. By following best practices and leveraging technology to streamline and automate the process, organizations can provide a consistent and efficient onboarding experience for all new hires, regardless of their location or work arrangement. With the right tools and processes in place, digital onboarding can help businesses attract and retain top talent, drive productivity and engagement, and set employees up for long-term success.